Pixel Perfect

Client Privacy Policy Update Process

Client Request Process

1. Initial Client Request

When a client requests to modify the Hibu privacy policy:

• Inform them that we cannot modify Hibu's existing privacy policy for legal reasons
• Explain that we can replace it with their own privacy policy
• Request them to provide their policy in Word or PDF format
  
  

2. Helping Clients Create a Privacy Policy

If clients don't have their own privacy policy:

• Direct them to free Privacy Policy Generators
• Recommend resources like https://www.freeprivacypolicy.com/free-privacy-policy-generator/
• Emphasize these tools are user-friendly and create compliant policies

Implementation Process

3. Initial Build Copywriter/Amend Copy Team Actions

Upon receiving the client's privacy policy:

1. Create new webpage using the thin hero design template
2. Technical specifications:

• Hide page from navigation
• Enable No Index setting
• Set title tag as "Privacy Policy | [NOB]"
• Use meta description: "Protect your personal information with [NOB]'s privacy policy. Learn how we collect, use, and safeguard your data to ensure your privacy."

    3.  Copywriter/Amend Copy follows link below for policy to be added to footer.

4. Footer Update Process

After page creation:

1. Follow this link to contact Escalations team requesting the Hibu standard Privacy Policy footer text be replaced with a link to the newly created Privacy Policy page via Copyright Widget
2. Via the Copyright Widget the Escalations designer will:
3. Replace "Company Name" with "Privacy Policy"
4. Hyperlink to new privacy policy page
5. Center alignment
6. 9pt font size
7. Final display: "All Rights Reserved | Privacy Policy"

Important Notes

• Never modify Hibu's existing privacy policy
• Always ensure client provides their policy in Word or PDF format
• Privacy policy page must remain hidden from navigation
• Do not proceed with third-party tool implementation until new privacy policy is in place

QA

Before completing the process, verify:

• Privacy policy page is created correctly
• Verify Meta is complete
• No Index is enabled
• Footer updates are implemented properly
• Hyperlink to privacy policy works
• Font size and centering are correct on all devices