Pixel Perfect

Some businesses operate out of more than one physical location — like dental practices, law firms, or retail shops. The Additional Locations product is designed specifically for those businesses. It helps present multiple storefronts or offices in a consistent, easy-to-manage way across a single website.

This product is not designed for service providers who travel to customers, such as HVAC companies, roofers, or landscapers, the Additional Locations product does not apply.

• Supports up to 10 locations total (1 Primary + up to 9 Child Locations)
• Built for businesses with physical storefronts or offices
• Not available to mobile or travel-based service providers
• All locations are managed under one account for unified control and visibility
  

Location Types

Primary Location

• Must include Hibu One
• Includes access to all Hibu One products (Website, SEO, Ads, etc.)
• Created through the standard questionnaire and consult process
• May include a Review Collection Form (RCF)
  
  

Child Locations

• Clients can add up to 9 child locations
• Each child location includes Listings, Reviews, and Reputation
• Child locations do not include:
• Their own website
• Dedicated service content
• RCFs can only be enabled for all or none
• Locations must be imported via spreadsheet
• Child locations cannot be duplicates of listings on 3rd-party platforms
  

Naming Conventions

The way we label locations on the site depends on the business type.

Use “Locations” (default) for:

• Home service providers (e.g., plumbers, roofers)
• Auto repair shops
• Salons and spas
• Retail stores
• Restaurants
• Any business that does not involve a licensed professional

Use “Offices” (exception) for:

• Law firms
• Medical practices
• Dentists
• Chiropractors

Why? Clients expect to visit a “law office” or “doctor’s office,” not a generic “location.” It reinforces professionalism and trust.

Where Labels Appear

Global Navigation

• Main nav label: “Locations” or “Offices” (based on industry)
• Subnav items: City names only (e.g., Battle Ground, Camas, Vancouver)
  

Locations Category Landing Page (LOC CAT Page)

• Thin hero H1: “Locations” or “Offices” (manually entered)
• City Location or Office Heading (manually entered)
• Map, address, and phone number (connected data)
• Does not show call or text buttons
• Button labeled “Location Details” or “Office Details”
  

Individual Location Pages

• Header or H1: [City] Location or [City] Office
  

Footer

• City names listed with “Location” or “Office” depending on industry
  

Phone Number Requirements

Scenario 1: All Locations Share the Same Phone Number

Display

• Use a single, shared phone number
• Always a click-to-call hyperlink

Placement

• Desktop and Tablet Header: Show the phone number as a button (click-to-call)
• Mobile Header: Same — click-to-call button
• Engagement Menu (Mobile Only):
• Tapping opens a the Engagement Menu Pop-up
• Pop-up shows the shared number as a click-to-call link
  
  

Scenario 2: Each Location Has Its Own Phone Number

Display

• Do not display any specific phone number in the desktop or tablet headers
• Instead, use a “Contact Us” button for both desktop and tablet
• This button is hyperlinked to the Locations Category Landing Page (LOC CAT page)
• The LOC CAT page lists all locations with their names, addresses, and corresponding phone numbers

Mobile Header

• Display a “Contact Us” button
• This button is connected to the Mobile Contact Us Pop (not a new page)

Engagement Menu (Mobile Only)

• Tapping the engagement menu opens the same pop-up as the mobile Contact Us button
• The copywriter is responsible to update the engagement menu icon link
  

Displaying Geographic Areas in Desktop Header

We do not display location names or geographic areas in the header when the Additional Locations product is active.

Header Layout (All Devices):

• Left: Reviews (if applicable)
• Center: Logo
• Right:
• Shared phone number (if applicable)
• Or “Contact Us” button
  

• Instead, we display geographic area info just below the H1 on these page types:
• Homepage
• Category landing pages
• Core service pages

What to Display:

• 2 locations: List the cities (e.g., “Battleground and Vancouver”
• More than 2 locations: Display “with [X] convenient locations” (e.g., “With 4 convenient locations”)
• Lawyers licensed in one state: Display “Serving New Hampshire” (or appropriate state)
• Licensed in multiple states or locations are spread out: Avoid state-wide phrasing