Editor 2.0 / Hibu One: Fixing Hero Connected Content Issues

May 18, 2025

Fixing Hero Connected Content Issues

What Powers Connected Content?

Two key systems drive most of the content that appears on Hibu One sites:

  • Content Library - A centralized store for business-wide details.
  • Examples: logo, hero / copy block images, business name, motivating factors. call out and coupon text
  • Collections - A set of repeatable content used to build dynamic or structured pages.
  • Examples:  superhero form drop down options, h1s, geo text, buttons / links


These systems allow you to update content in one place and have it automatically apply across the entire site — but only if the widgets are properly connected.

How Many Connected Items Are in a Hero?

The hero section is a great example of how much content is controlled by these data sources.

Each part of the hero pulls from a different field in either a Collection or the Content Library:

  • Hero H1 → Pulled from the Hero Collection
  • Geo Reference → Pulled from the  Hero Collection
  • Motivating Factors Text → Pulled the Content Library → Business Text → Motivating Factors field
  • Phone Number → Pulled from the Content Library → Business Info via Yext Connect
  • Buttons (e.g., Call or Text / Visit Us) → Pulled from the Button Collection
  • Form Title → Pulled from the Form Collection
  • Form Dropdown options→ Pulled from the Form Collection
  • Hero Background Image → Pulled from the Content Library → Business Imnages


That means a single hero layout might rely on:

  • 3 different Collections
  • 2 sections of the Content Library
  • As many as 8 total connected items

Why This Matters

If any of those elements aren’t properly connected, you’ll see:

  • Placeholder text
  • Incorrect or missing images
  • Inconsistent content across pages or breakpoints


This training breaks down each connected element by type, outlines who’s responsible (CW or designer), and gives you step-by-step quick fixes for the most common problems.

  • Use it during builds, QA, or support escalations/amends.
  • Start with the widget. If something looks wrong — check the connection.

Hero H1 and Geo Connection

Collections → Hero Collection → Hero H1 and Geo columns

What to Know

  • The Hero H1 and geo reference are connected through the Hero Collection.
  • These values depend on a matching Item / Page slug to display on the correct page.

Copywriter Responsibility

  • Enter the H1 and Geo into the Hero Collection.
  • Ensure the Item / Page column matches the actual page slug (e.g., /roofing-services ).
  • Do not manually type the H1 or Geo text on the page.

What Can Go Wrong

  • Placeholder text or incorrect geo appears.
  • Edits to the collection don’t reflect on the site.
  • This usually means:
  • The slug is wrong or mistyped.
  • The widget was never connected.
  • The H1 or Geo was entered manually.

Quick Fix

  • Confirm the correct page slug is used in the Hero Collection.
  • Right-click the text widget → Connect to Data → Select the correct field.

Motivating Factors

Content Library → Business Text → Motivating Factors field

What to Know

  • These are short, benefit-focused lines under the Hero H1.
  • They are managed in the Content Library as Business Text.

Copywriter Responsibility

  • Add them under the correct label (e.g., motivating-factors ).
  • Use line breaks to create a stacked format.
  • Keep the list brief — no more than 2–3 lines.

What Can Go Wrong

  • Placeholder or outdated content shows.
  • Nothing updates even after editing the Content Library.
  • This usually means:
  • The widget was never connected.
  • Content was typed manually into the site.

Quick Fix

  • Open Content Library → Business Text.
  • Right-click the text block → Connect to Data → Select the correct label.

Call-to-Action (CTA) Buttons

Collections → Button Collection → Desktop/Tab Button, Mobile Button, Learn More, Visit Us, Tablet Contact Us Button

What to Know

  • Hero buttons (e.g., “Call or Text,” “Visit Us”) are powered by the Button Collection.
  • This controls both text and links.

Designer Responsibility

  • Connect all breakpoints (desktop, tablet, mobile) to the Button Collection.
  • Never type button text or links manually.

Copywriter Responsibility

  • Write/edit button text and links only in the Button Collection.

What Can Go Wrong

  • Button shows default text like “Click Here.”
  • Link is incorrect or missing.
  • Button only updates on one breakpoint.
  • This usually means:
  • The widget was never connected or only connected once.
  • Someone typed content directly into the button.

Quick Fix

  • Select the button on each breakpoint.
  • Right-click → Connect to Data → Select the correct field from the Button Collection.

Form Dropdown Options

Form Dropdown → Form Collection

What to Know

  • The form title and dropdown menu (e.g., service options) are controlled by the Form Collection.

Copywriter Responsibility

  • Enter dropdown options  to the Services & Products field
  • Do not manually enter dropdown options in the form editor.

What Can Go Wrong

  • Dropdown value(s) appears under the menu in a black box.
  • This usually means:
  • Someone typed content directly into the dropdown field

Quick Fix

  • Copy the hero section from a page where the form works
  • Paste it over the hero section with the broken form
  • Reconnect the hero background image
  • Make sure the form button is centered

Form Dropdown Options

Form Dropdown → Form Collection

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